- How much will it cost?
Professional cleaning services prices include equipment, supplies, professional training and experienced labor. Additionally, professional services include reliable scheduling coordination and administrative handling for your ease and convenience!
We personalize each clean for every unique home! Cost will vary based on your home’s specific needs for all our services. We provide online, over the phone and in-person quotes.
- What’s the difference between a General Clean and a Deep Clean?
It’s the same difference between a car wash and car detail. General cleaning covers usually visible areas with light feather dusting, basic cleaning of common areas and disinfecting bathrooms.
Deep Cleaning is a top to bottom technique with hand wiping all surfaces including the woodwork such as ceiling fans, baseboards, windows, and door frames. We recommend if a home has not been professionally cleaned in less than 3 months that it’s necessary to start with a deep clean.
Time it takes to clean depends on how lived in the home is and how it’s kept. Two identical sized homes but one has a family of 5 and dogs compared to a home that’s well maintained with no pets and less people occupying, will vary greatly!
- Initial Clean vs Deep Clean?
House cleaning is hard work. The first time we come in to clean may take longer than just maintenance cleaning. So for homes that just want a recurring general clean, an initial clean will be scheduled. Depending on the initial level of grime and clutter, a first-time cleaning can take up to 2 times longer than your subsequent cleanings.
- What do I need to do to prepare for a service?
- We appreciate if any items on the floors are picked up before we arrive.
- Any notes or specific instructions for a clean to be left for us in advance by calling our office staff
- We bring all the cleaning supplies to your home but if you would like us to use your products we’re more than happy to.
- You can either choose to stay at home while we clean or leave for the time. We’re trained to clean in either circumstances, whatever is more comfortable for you.
- If you’d like us to use your cleaning equipment or any special cleaning supplies, just let us know. We’d be happy to do so.
- If you have pets, we ask that you secure them or prevent them from entering the areas that we clean.
- What are your operating hours?
We are open for services Monday – Friday from 9AM – 5PM
- Should I tip my house cleaning technician after a cleaning visit?
Gratuities are always appreciated but not expected. After your cleaning service, you’ll be able to rate your service and leave a tip that goes 100% to your cleaning technician.
- What if I’m unsatisfied after a cleaning service?
Rest assured, we have a 24-hour guarantee! Once you’re cleaning tech leaves your home you have 24 hours to report any dissatisfaction and we will immediately schedule to come back and fix it. We will make sure we get the job done right!
- Will you come on the same day and at the same time for each clean?
Openings are available for either a one-time, weekly, bi-weekly, or every 4 week cleaning services. We can accommodate mornings, afternoons and late afternoons. While we can commit to a specific recurring time and date for your cleaning services, please allow grace for arrival times between 10 – 15 minutes depending on the driving variables our techs encounter everyday.
